TERMS & CONDITIONS
1. SHIPPING AND DELIVERY
As a rule, packaging will be within two business days of placing the order. The shipment time will be according to the mail service by default Correos España (Spanish postal service). Delivery with acknowledgment of receipt (normally within 10 days of order)at the destination address entered by the client when the order was made. The corresponding charges (according to destination address) will be added to the billing.
GAUVIN MCNEILL EDITIONS guarantees the Client the possibility of canceling their order at any time and without any cost, provided that the cancellation is communicated before the order has been made available to the carrier for shipment. Otherwise you must wait to receive the order to process your return. The Client will have a period of 7 calendar days from the receipt of the good or from the formalization of the purchase. Or in the case of digital products (e.g. ebooks) as long as they have not yet been downloaded or read online.
The Client will notify GAUVIN MCNEIL EDITIONS their desire to exercise the right to terminate the contract within the stipulated period and by any means permitted by law.
The returned order must be delivered together with the delivery note and, where appropriate, the invoice issued by GAUVIN MCNEILL EDITIONS, with the Customer paying the return costs. The Customer may return any item purchased from GAUVIN MCNEILL EDITIONS as long as the products keep their original seal or packaging and the manuals, accessories or promotional gifts included, if not, otherwise the good will suffer a depreciation. The Customer will only be responsible for the decrease in value of the goods resulting from handling them other than what is necessary to establish their nature, characteristics or operation.
If a product other than the one requested by the client was delivered by mistake by GAUVIN MCNEILL EDTIONS, the correct product will be delivered, collecting the first one, without any additional charge for the Client.
If a product has reached the customer broken, damaged or in poor condition, GAUVIN MCNEILL EDITIONS will take charge of picking it up at their home, replacing it with another in good condition, without additional charges.
For any claim or query, contact GAUVIN MCNEILL EDITIONS. Return products to: Gauvin McNeill Editions, C/Mayor 4, 1-e, Busot 03111 Alicante Spain
We accept the cancellation of any order as long as we have not proceeded to send it. In this case, you must wait to receive it and return it, as long as it complies with the previously explained conditions. To cancel your order, go to the My orders section of the user area of our page. If you are a registered user, identify yourself; if not, enter the code of the order you want to cancel and your email address. You will arrive at a page where you can view and cancel the order you want. Remember that you are canceling the entire order, so if you want to cancel any of the books in your order, contact our customer service (See: Contact on the Home page)
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